1. How long will it take to receive my synthetic wig?
At the moment, it will take 3-5 business days to process/prepare your order. Once it's processed, you will receive an email notification that it's just shipped. Once shipped, it will take 7-21 business days for synthetic wig orders to arrive.
Expedited Shipping is available in some countries. Once your order is processed, It will usually take 2-7 days for your order to arrive. However if courier company tells us your location belongs to Remote Area, in which they can't deliver your package, you'll receive an email asking for your permission to pay extra delivery fee.
Please be noted that our factory is based in China so it will take time for orders to arrive.
Notice: shipping time is estimated on average according to past orders and we can't guarantee delivery 100% on time. Many uncontrollable factors affect shipping time, for example, custom clearance & tariff issues, delay by political reasons, invalid address, etc. You may pay extra money to custom if your order is detained.
2. How long will it take to receive my human hair wig?
At the moment, it will take 5-10 business days to design/prepare your order and about 1 month production time, since all our human hair wigs are customized and 100% hand-tied to ensure quality. Usually you'll receive your wig within 40 days once placing your order.
3. Do you ship internationally?
Yes. We ship worldwide. International shipping is not free and will cost $20 shipping fee.
4. How to track my order?
Once your order is fulfilled you will receive an email notification with shipping info and a tracking number. You can track the shipping status with the tracking number on courier company website. Please allow up to 24 hours for tracking details to show.
5. Can orders be delivered to a P.O. Box or APO/FPO address?
Unfortunately we CANNOT deliver orders to P.O. Box or APO/FPO address.